Privacy Policy

Our Privacy Policy

Last updated: June 19, 2026

Poipet App ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

1. Information We Collect

Personal Information

When you register an account, we collect:

  • Full name
  • Username
  • Email address
  • Phone number
  • Password (stored securely using encryption)

Property Information

If you are a landlord, we collect property details you submit including:

  • Property address and location
  • Property photos and descriptions
  • Rental price and availability
  • Contact preferences

Usage Data

We automatically collect certain information when you use the app, including:

  • Device type, operating system, and app version
  • Language preferences
  • Pages and features you interact with
  • Search queries and browsing behavior

2. How We Use Your Information

We use the collected information to:

  • Create and manage your account
  • Facilitate communication between tenants and landlords
  • Display property listings and search results
  • Process landlord subscriptions ($30/month)
  • Provide customer support
  • Improve our app and user experience
  • Send important service updates and notifications

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With other users: Landlord contact details are shared with potential tenants to facilitate property inquiries.
  • Service providers: We may engage third-party providers for payment processing, analytics, and hosting. These providers are bound by confidentiality agreements.
  • Legal requirements: We may disclose information if required by law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures including encryption of sensitive data, secure server infrastructure, and regular security audits. However, no method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your personal information for as long as your account is active. If you delete your account, we will delete or anonymize your data within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications
  • Export your data in a portable format

To exercise these rights, contact us at privacy@poipetapp.com.

7. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our app is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via the app or email. Continued use of the app after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: